Categories
Social Media

5 Simple Steps to Master Customer Relations on Social Media.

“You are in queue, please wait.”

“Aap qatar mein hain, kripya pratiksha kijiye.”

If this makes you feel angry and helpless all at once, then congratulations, you too have experienced the good ol’ customer service of the 80s and 90s. An era when customer service was king and all the customer could do was wait and wait and then wait some more to finally be heard and sometimes maybe served.

Contrast this with 2022.

Airline lost your luggage? Tweet at them.

Your favourite tea brand did not live up to your expectations? Slide into their DMs.

Had a great customer experience at your local coffee shop? Make a reel on Instagram with your favourite barista as collaborator doing his moves to the latest Harry Styles song and tag the coffee shop so they can reshare it too.

As you might know, building a successful brand is about consistency. Small steps performed regularly to bring brand reality closer to brand goals. In the digital world, these steps often involve marketing to new eyeballs on social media, such as Instagram, Facebook, Youtube etc, and search engines such as Google and Bing. But one of the most important steps to ensure that these new eyeballs and customers stay is to build and nurture a lasting relationship with them with genuine and helpful customer service.

For customers and businesses alike, social media has become an easy and effective way to connect and engage with each other. Whether it is feedback received in-the-moment of the customer’s experience, the launch of a new line of products, the brand’s stand on a social issue or even engaging with other brands. Social media has made it easier for brands to become more human. By standing out and staying connected. But you might be wondering: how does one begin treading these social media waters as a brand? How much is too much? And what tone should a brand adopt?

The digital marketing mavericks from Flora Fountain, the top social media marketing agency in Ahmedabad have come up with some simple steps for brands to follow on social media to build customer relationships that last. Let’s

Social listening

It is important for a brand to have its ear to the ground on the internet to know what people are talking about it online, what trends are being followed by its potential customers. This activity of monitoring various digital platforms, topics and keywords to identify important mentions of the brand and its related topics is called Social Listening.

promotional campaigns

Brands can modify and enhance their promotional campaigns and customer communications based on this information collated through social listening. While there are many paid online tools available to assist with this actively, the top digital marketing agency in Ahmedabad Flora Fountain does it the old school way, by regularly scouring through platforms like Instagram, Facebook, Twitter, Pinterest, Reddit, etc. through targeted keywords, phrases and topics.

This way, the social media managers are able to assist their clients in resolving their issues by offering insightful responses to their inquiries, and make better educated selections.

Read more Marketing on Snapchat! Yeah..we’re not kidding.

Taking feedback & acting on it

Feedback helps brands understand what their customers like, what are their pain points, evaluate how their target audience perceives them. With social media making communication between customers and businesses all the more direct, the cycle of feedback has become quicker and hence brands have to be all the more quicker in responding to them.

Show the customers that their inputs are valued by putting their suggestions and requirements into visible action. From launching new products, services or any interesting and useful feature, implementation of customer feedback received through DMs, reviews and other avenues can help brands gain their trust and loyalty. It shows that you hear their concerns and needs and you’re willing to act on it for their benefit.

Be relatable

Another great way to maintain a great relationship with customers is to be relatable to them, their thoughts, conversations and ideas. Make social media a fun place to be for the customers by aligning the brand’s voice with that of the customers, is what every digital marketer working with the best digital agency in Ahmedabad or anywhere would say.

Kamaii, a homemade meals ordering app partnered with Flora Fountain, a social media marketing agency in Ahmedabad to tap into the local audience with some fun and puns. They share humorous content, jump on memes they can relate back to their brand, and they take any opportunity they can to champion the comfort of fresh, home cooked meals.

Read more Kamaii ki Kahani – Marketing a home-cooked food ordering & delivery app

Sharing User Generated Content

People love sharing pictures of the various products they use and tag brands on their respective social media handles. This is called user generated content, that can be utilised by brands on their social media pages to reinforce the love and trust the user has on them, and build a community of such loyal customers.

The best example for this can be found on the social media pages of Wagh Bakri Tea, India’s most trusted tea brand. Backed digitally by the top digital marketing agency in Ahmedabad, Wagh Bakri runs campaigns where users and creators can share pictures and clips of them enjoying a piping hot cup of their tea, and Wagh Bakri shares the best ones on their pages. It’s important though, that brands seek permission before reposting a users’ photograph onto their account.

Provide value and solve problems

Social media platforms are of course a great place to advertise products and service, but customers value a brand more when they do more than just selling. Solve problems of customers, answer their frequently asked questions, share their good reviews. This is another great way to build a strong relationship with the customers.

One of India’s top car detailing franchises, CarzSpa Detailing Studios have a great mix of posts on their official Instagram page. They showcase their products, visuals from the various detailing activities that take place at their studios and further share informative posts that busts myths, answer FAQs and some fun questions to engage with their audience while educating them.
Ensure there’s a good balance between your promotional content and the educational and free value you provide to your audience.

Feeling all set to build a thriving community of customers on your social media page too? Get the backing of the best digital agency in Ahmedabad to help you navigate your relationships online and add great value to your brand and business. Reach out to us on hello@flora.ffteam.in today.

Categories
Digital Marketing Agency

Channelling the festive spirit with digital marketing

“To Market or Not To Market…Digitally?”

That is the question. With festivals knocking on the door and people cashing in on their bonus there will be an increase in spending across different market segments. But who wants to hustle in traffic, reach the market and only to find out that the desired product is out of stock…NOBODY! And why would anyone, when the same product is just a tap away? Don’t forget, 63% of ‘products purchases’ worldwide begin online. So it’s time! To invest in festive marketing, especially online.

What is Festive Marketing

Festive Marketing

But, what exactly is festive marketing and what is in there for me, you may ask. Hear it from us, the best Digital Marketing Agency in Ahmedabad. When a brand capitalises on the spirit of gifting and spending to amplify its visibility and sales then it’s referred to as festive marketing. Seasonal and event-based marketing also constitute festive marketing.

Remember Surf Excel’s #RangAccheHain advertising campaign on Holi? That campaign was grounded in the thought that a festival is always memorable and special when celebrated with family. This heartwarming campaign didn’t just create engagement for the brand but also brought smiles to the viewer’s faces and conveyed a sense of warmth and affinity with the idea of the product.

From television commercials to digital marketing, occasion-based marketing has always allowed brands to adapt and blend the mediums effectively. Cadbury, another case in point, has often put to use its heritage of being a ‘family brand’ to capitalise on the event and festive-based marketing.

With the Madbury campaign, the brand allowed the consumers to create their own customised Cadbury virtually on a website. The intent was to engage customers and explore their local and unique take on their product. The campaign observed 823 million impressions and 17 million fans were engaged.

Why should brands care?

People Look Forward to Spending on special occasions

As per a survey by LocalCircles, Indian consumers have the propensity to make big-ticket purchases during festivals. Because for people it’s a season of consuming, they look forward to spending. Whether it’s Dushhera or Diwali, Raksha Bandhan or Christmas, celebrating has always meant gifting and giving.

It’s imbibed in our culture to spend and give when we are happy, to welcome novel things home. Thus, the festive season opens an enormous amount of opportunities for brands and local companies to drive engagement and conversions. Moreover, extensive lockdowns have altered consumer habits in a significant manner. So, now your brother won’t leave his office early to look for gifts during Raksha Bandhan. He will probably go through a wide range of offers online and give you the most amazing gift you deserve.

So you might want to make the best of the festive season and will be looking for a proficient and reliable Digital Marketing Agency, if yes then Flora Fountain is at your aid. Call us!

Branding services

To Cut Through the Clutter

Throughout the festive season, brands and agencies work as a team to devise and execute campaigns. Come monsoon season, agencies start receiving festive briefs. Every brand goes about marketing typical festival themes and offering discounts, even freebies. It’s tricky to stand out during the festive season. Tricky but not impossible, aye? To stand out requires an idea that the right audience can relate to, maybe even remember. Like #RangAccheHain.

The staying power of such ideas makes a brand stronger. And guess where this idea came from? It was thought of by some of the smartest brains churning the brightest ideas to connect with the audience. Flora Fountain, a full-service Digital Agency in Ahmedabad, is a collective of creative and marketing brains armed with relevant experience and aptitude to make our client’s brand stand out from the rest.

Re-Thinking your Marketing during Festivals

A traditional model of digital marketing would be completely different from festive marketing. Usually, a brand would market its products by finding the right target audience, offering discounts, and using Google and Facebook ads to promote their products, etc. However, during festivals, the same strategies would require a little extra planning. Read on to know how you can put festive marketing to use and how brands can put that little extra effort.

Imbibe the Essence

Digital Marketing strategies

Every brand has its own identity, plus every festival is different. Thus, a brand should reflect the festival’s essence. Brands must look for a marketing strategy that could knit the festival with the brand and weave out a creative idea that can help boost sales and image. So, first, try to ponder about ‘why’ your brand wishes to send a certain message before starting to brood about ‘what’ to convey.

For instance, Asian Paints created a Facebook application that allowed its users to play Holi virtually through the ‘Tag a Friend Holi’ application. As a result, 16,755 monthly active Facebook users and 924 Facebook fans were created, which helped raise brand awareness and impart the message of water conservation.

In the same vein Flora Fountain, the best-in-class Digital Marketing Agency can help your brand achieve viable and measurable results.

Leverage digital for maximum gain

Content can be leveraged to link the festival with the brand through festival-relevant keywords. Moreover, redesign your website and social media pages, and make them festive-ready. Your social media posts also convey festive spirits which in turn helps you promote your products and services. Also, make sure to have the landing page on your website.

Like Cadbury’s Badi family Badi Diwali campaign where the brand asked families to share portraits of their special moments on social media using #BadiFamilyBadiDiwali, during which the page was redesigned for the festival. It promoted the idea of sharing delightful moments with loved ones and like Anil Viswanathan, Director of Mondelez India said commenting on the campaign, ‘happiness shared is happiness multiplied.’

Collaborating with influencers that suit the target audience will enhance the discoverability of your products and promotions. Moreover, consumers are looking to spend, so concessions such as fixed-time deals, festive discounts, combos, and gifts will boost customer anticipation, resulting in increased sales and discoverability. Get your social media marketing done right with Flora Fountain, the finest Digital Agency in Ahmedabad.

Create a Festive Calendar

If you are putting together a festive marketing plan, it is important to leave additional time for events and activities to be implemented, since stakeholders would be swamped with work and duties during the holiday season. It is best to integrate a festive calendar as a way to accomplish this.

Besides including a list of festivals and events that engage the target audience, it will also contain pre-planned posts with months, weeks, and days along with the platforms it appears on. Thus, building a social media calendar is a form of self-care since it gives brands the leisure to engage more in the creative process by planning and save time.

Also, check out our blog on creating a content calendar to know more about how and why it plays a vital role in effective social media marketing.

content marketing

As the best Digital Marketing Agency in Ahmedabad, we offer complete assistance in setting up your brand digitally. And you know what else comes in handy *drum roll*, blogs like this and a holistic range of services.

Let’s Shake Hands and Market together…

Categories
Digital Marketing Agency

Tap into your loyal customer base & boost sales with remarketing in digital marketing

The smooth & delicious Cold Brew is back.
Sleepy Owl is celebrating summer with Cold Brew on discount.
Use code SUMMERISBACK.
Hurry now: https://bit.ly/35XUycs

No, we haven’t pivoted into selling coffee from being a creative advertising agency in Ahmedabad or a digital marketing agency!

But, we’re sure that the above text did remind you of having seen something familiar, either as a text message, email or push notification on the phone. This is an example of a brand trying to lure back its existing customers to keep shopping with them regularly.

This is the brand ‘remarketing’ itself to stay relevant, maintain a loyal customer base and keep the sales going. The example here is of a prominent Indian coffee brand pitching one of its popular summer brews as soon as the weather started getting hotter.

Sleepy Owl is celebrating summer with Cold Brew on discount

BUT, WHAT IS REMARKETING?

Remarketing is a type of marketing activity that focuses on consumers who have previously shown interest in the brand. This interest could be in the form of a visit to the brand’s website, following it on social media marketing, or clicking on any of its ads online.

The idea behind remarketing is to reach out to the most receptive audience and utilize that interest towards the company’s goal like boosting sales with digital marketing. At the core, rekindling the audience’s interest and drawing them back, has more chances of conversions and helps the brand build a loyal audience base.

And before unravelling how to increase sales through digital remarketing, it is important to talk about retargeting.

REMARKETING VS RETARGETING

Remarketing is sometimes considered retargeting. Yes, they do sound eerily similar and both help to boost sales with digital marketing, but there is a slight difference.

Retargeting is usually done to serve ads across various platforms, such as social media and Google Ads Network, to potential customers based on their past interactions on digital mediums with the brand.

Remarketing is reaching out to users and website visitors through messages and emails, by making a sales pitch, with the help of the contact information shared by them while subscribing or while making a purchase earlier.

However, over the years, remarketing has become an umbrella term, of which retargeting is a part alongside the many other marketing activities which engage existing customers and previous visitors.

So how to increase sales through digital marketing targeted to the present customer base?

How to increase sales through digital remarketing

Let us understand this using an example of a remarketing activity that Flora Fountain performed to boost sales with digital marketing as the top digital marketing agency in Ahmedabad for one of our ecommerce clients.

Suppose, Sujith visited www.falguni.shop, the ecommerce website of Falguni Gruh Udhyog, a well-known farsan and snack store in Ahmedabad. He made some purchases and chose to get them delivered to his friend living in New Delhi.

Now, to complete the purchase, Sujith is required to create a profile on the website, hence providing his email ID and contact number. Secondly, for the delivery to be successful, he will be required to provide his friend’s information, like name, address, email ID and contact number.

Jump to a week later. Both Sujith, who is a direct customer for www.falguni.shop, and his friend, an indirect consumer, receive an email that looked something like the one below:

 Falguni Gruh Udhyog, a famous farsan and snack store in Ahmedabad

While Sujith ignored the email, it piqued his friend’s interest and later that day, the indirect consumer, ended up visiting the ecommerce website and making a purchase.

And that is how to increase sales through digital marketing or remarketing to be specific! This way you too can boost your sales from digital remarketing.

TYPES OF REMARKETING

You can increase sales through digital marketing with any of the following strategies:

EMail and SMS Remarketing

Customers who have previously purchased anything from the brand’s website or subscribed to the newsletter are the target of this strategy. The brand reaches out to them through tailored text messages or emails with specific offers relevant to them, such as promotions or discounts comparable to what they purchased or showed interest in the past.

This list of customers/users can be segmented too. They can be grouped as:

  • Customers who bought a similar product in the past
  • Customers who added products but abandoned their cart before checkout
  • Customers who looked at a product that wasn’t in stock at the time

This type of focused remarketing increases the chances of conversion.

Display Ads on third-party sites

The most prevalent way to boost sales with digital marketing to previously existing customers is by displaying third-party ads.

It entails reaching out through paid marketing, notably display ads on third-party websites, to users who have visited the brand’s website.

Display Ads on third party sites

There are many platforms to run such display remarketing campaigns, and Google Ads is one of the top and most used platforms.

These platforms track the traffic to the brand’s website using cookies and then target users who visited the site with ads for the products and services of the brand.

Display ads appear on websites that are connected to the ad network the brand is using. If a brand uses Google Ads, then its display ads will appear to users when they visit sites that are part of the Google Display Network.

Push notifications

Push notifications

The take on push notifications on ‘how to increase sales through digital marketing’ is the most interesting and perhaps the most personalised one.

These messages exist for both mobile and desktop devices and can be sent either manually or automatically to contact website or app visitors, whose personal information the brand may not have access to.

For instance, if someone who visited a site or opened an app leaves it halfway, a message can be sent to the user’s browser or device encouraging him/her to return to the site and finish the purchase or revisit the site.

Mobile apps even use this method to create recall, engage with users and pitch offers to the user with the idea of drawing them back to the app and making a purchase.

The best part about it is that no matter what the user is doing on the computer or mobile phone, the message will appear as a pop-up notification on the screen, until he/she either clicks it away or opens it, hence there is no ignoring it.

FAQs

Q1 How Does Remarketing Work?
Remarketing works by using cookies, which are small text files that are stored on a user’s computer or device when they visit a website. These cookies allow brands to track a user’s browsing behaviour and target them with ads as they continue to browse the web.

Q2 What are some benefits of Remarketing?
Boosting sales with digital marketing, increasing conversions, enhancing brand awareness, and improving targeting, are a few benefits of Remarketing.

Q3 How does remarketing impact consumer privacy?
Remarketing relies on the use of cookies to track user behaviour, which has raised concerns about consumer privacy. However, most remarketing platforms allow users to opt out of seeing targeted ads or delete their cookie data if they choose to do so. Additionally, many remarketing platforms adhere to industry standards for data privacy and provide transparency around their data collection practices.

Q4 What are the best ways to increase sales through digital remarketing?
Some of the best practices for remarketing include:

  • Defining your target audience
  • Creating targeted messaging and ads
  • Using compelling ad creative
  • Highlighting your USPs and encouraging CTAs
  • Setting a frequency to avoid overexposure and ad fatigue
  • monitoring and optimising your campaign performance

In Conclusion

Remarketing can be a powerful tool for brands looking to boost sales with digital marketing strategies targeted at previous customers.

Sounds interesting? Getting ideas about how your brand can benefit from remarketing? Get started by dropping us a “hi” at hello@florafountain.in.

Get the best digital marketing company in Ahmedabad, India to back you and your brand in this crowded marketplace that is the Internet.

Categories
Ecommerce

Upselling & Cross-selling to increase sales on your Ecommerce website

Indians spend close to 6 hours every day on the internet. And 50% of the overall online traffic is on online shopping websites looking for products and services. While this trend has gotten a lot of small businesses to start selling online too, many still lack the marketing strategy to capitalize on this trend. And to stand out amongst the multitudes selling online.

As a digital agency in Ahmedabad, focusing as an ecommerce website development company in Ahmedabad, Flora Fountain, always suggests its clients to start upselling and cross-selling online as a part of their digital sales strategy. In short, this means building features on ecommerce websites that encourage customers to add more products to their cart during or even post checkout. But, what is the difference between upselling and cross-selling? And how can they be used more effectively to increase the size of each transaction and retain customers? Read on…

Upselling and cross-selling are commonly confused, but there is a key difference. While upselling focuses on increasing order value, cross-selling involves making a recommendation adjacent to the original product. So an upsell is more of an upgrade, whereas a cross-sell is a whole other purchase.

Wait, wait… Let’s try it with a more relatable example. When a hungry customer orders a burger at a McDonald’s, the guy on the other side of the counter says, “Would you like some fries to go with it?”

That’s a cross-selling pitch. Now, if the counter guy had said, “You can make this a Big Mac for just X rupees/dollars”. That is an upselling pitch. With the world going digital (yes, we’re not going to stop saying it!), brands can implement the same sales strategy on their websites too… Here’s how!

Shop the look

This technique works well for fashion and lifestyle brands. When a visitor selects a product, say a shirt or a kurta, then the display page will show a small module right below the description, where a high definition picture of a model wearing the said shirt/kurta, along with a jacket, trousers, shoes and sunglasses. Now, this technique should be used when all the products in question are available on the website.

reddress-landing-page

Brands like FabIndia, Ray Ethnic and major ecommerce players like Amazon and Myntra use this method of cross selling heavily to increase the cart value of the visitors on their page. Plus, the customers benefit from this, as they get their desired outfit ready to pick and delivered to them for a flat rate of shipping.

Use side-by-side comparisons

This is a great method of upselling, mostly used by brands that sell electronics and electrical products, where upgrades matter a lot. Let’s take an example of a mobile phone purchase here. When a customer selects a mobile phone model by Samsung, with specific features involving storage, processor speed, camera quality, etc, he/she is shown a module with a slider consisting of similar mobile phones from the same and different brands, but a slightly upgraded version with an increased price.

amazon-compare-list

Since the placement of these products are such that the viewer can immediately compare the look and feel, and the features of the phone with the price difference, there are high chances of him/her picking the upgraded model as they won’t mind shelling out a few extra bucks for a better model.

Frequently bought together

amazon-Q&A

The idea here is to sell supplementary products. Yes, it may sound like the earlier point, but this one applies to almost every type of product, from food, fashion, electronics and even services.

Amazon.in does this the best, even for the smallest product on their website, they will have a suggested product ready to be pitched on their product landing page. For instance, simply try adding peanut butter to the cart. Immediately, you will see the suggestions below, of multi-grain bread and even a butter knife with the title Frequently Bought Together.

Chances are, the customer would add the entire bundle to the cart just like they did for the Shop The Look.

Bundle discounts

Let’s not deny the fact that everyone loves discounts! We’re pretty sure even the richest man in Asia looks for discounts on the peanut butter he orders. Bundle discounts work great when pitched together with the Frequently Bought Together or Shop The Look technique.

discounts on Products

Why does this technique work? Because when a customer buys Product A and Product B separately, he/she might have to pay full price and even separate shipping costs. But when they are offered the main product and the supplementary product for a small yet attractive discount, it forces them to take the deal, since they calculate the discount and the flat shipping rate as savings on the purchase, while the seller gets to increase his/her cart value.

Executing a successful upsell and cross-sell campaign will not only increase the average order value but also improve customer retention. Now that you know how to increase your online sales with such simple tricks, get started!

Or, how about you relax and watch the numbers grow, by hiring ecommerce website developers from the leading software development company, Flora Fountain! Drop us a hello here!

Categories
Social Media

Advertising on Social Media: Why you need a separate game plan

Who would have thought that the platforms created to let people share stories from their lives through pictures and videos would turn out to be such great tools for audiences to discover new products and services and for brands to find these new audiences. And the pandemic has only made it more so!

It is time to go deeper into the social media rabbit hole.

Social media marketing and social media advertising. Always knew they were different, but didn’t know who to ask? Read below for some insights from Ahmedabad’s best digital marketing agency!

First things first, social media marketing is purely organic activity, which involves posting pictures, publishing stories, responding to comments and inquiries on messages and sharing the posts in various groups and communication channels.

While social media advertising comprises all paid marketing activity on various social media platforms through the means of sponsored posts and boosts, done over and above the usual social media marketing activity such as posting and creating stories.

While there is an overlap between the two in terms of results and goals, advertising on social media is a different ball game altogether, with targeted budgets, a keener understanding of target audiences, and a smart selection of the content that should be boosted.

Because of the difference in strategy and skills required for the two, the top advertising agency in Ahmedabad suggests that a mere social media strategy or calendar does not cut it for a brand. Serious brands must have a separate game plan for the two. Read on to know why and everything else about social media advertising.

WHY ADVERTISE ON SOCIAL MEDIA

Social media advertising is an all-encompassing format of marketing for a brand. Since social media is a place where the people are a bit chilled out, it gives marketers the opportunity to go out of their way with creativity to make their brand stand out.

The regular advertising in the digital world includes the usual suspects, like pay-per-click ads, website display ads, video popup ads, digital billboards, etc. But social media has promotions and boosts, which offers them great flexibility in tweaking the audience, its reach perimeter, the budgets, and putting a pause or restart as per the brands requirements.

Even the best digital marketing agencies in India believe that organic reach is hard to achieve, hence if a brand has the bandwidth and resources to spend, they must consider social media advertising for quick win and turn around.

HOW TO ADVERTISE ON SOCIAL MEDIA

Different platforms have different ways to let businesses and individuals promote themselves and their services to a large swathe of potential customers with interests that align with what they sell.

Listed below are the various kinds of paid promotions a brand can run on different platforms.

Twitter Promotions

With Twitter Promote, the Twitter algorithm automatically promotes Tweets to the brand’s specified audience. It promotes the first 10 daily organic Tweets that pass the Twitter quality filter. It also promotes the brand account to attract new followers.

Marketeers can focus on up to 5 interests or metro locations, and let Twitter do the rest. Unfortunately, with this feature, marketers can’t choose which Tweets to promote. (That’s why creating great content on a regular basis for every platform is important).

Facebook Ads


Facebook Ads
With over 2.45 billion monthly active users, Facebook is popular across many demographics. Just as many teenagers use Facebook as their parents—and seniors are quickly catching up. With ads, brands can direct users to its Facebook Page or the website as a part of the sales funnel. One such great form of advertising is Carousel ads on Facebook timelines.

Carousel ads work well to showcase different features of a product, or to explain a step-by-step process. They’re also a great way to present multiple products or services.


Showcase a Variety of Products
Sometimes, brands can showcase a variety of products in a single carousel chain, and every picture can have a customised purchase or inquiry link. This way, it can not only be a great sales and data collection tool too.

Instagram Promotions

Instagram is most popular with millennials, they say. Well, this platform is popular with people of all generations. Instagram has millions of Gen Z and GenX too, who create and consume content in the form of posts, reels, videos and stories.

Instagram currently has over 1 billion active users, a large majority of them using the app on their mobile phones. What’s interesting is that 71% of their demographic are users who are under the age of 35, who spend an average 53 minutes per day.

And what more, post the pandemic, where online sales have taken off and crossed the stratosphere already, it was found out that 80% of consumers use Instagram to help them decide on a purchase.

Just like Facebook, brands can target their ideal viewers with customised targeting options. Create lookalike audiences, define the audience’s behaviors and activities, interests, and demographics.

Seen above is a great example of a carousel ad on Instagram, that blends in smartly with the other content on the feed of the Instagram users.

Instagram Promotions

YouTube Promotions

Let us start by sharing a startling fact about this video streaming giant. YouTube is the second most visited site on the internet, and netizens consume close to 6 hours of video content every day.

Advertising on YouTube requires a Google Ads account, using which it uniformly helps brands create ads on multiple spots on the YouTube streaming page.


YouTube Promotions
The different types of ads on YouTube include short clips that play before the actual video, banner ads that get displayed on top of the playlist and clickable links that display in the corners of the screen.

Brands can set their budget and target the desired audience on specific YouTube channels. There’s no minimum price to run an ad – and brands can change their ads, targeting and budgets at any time.

LinkedIn Boosts

LinkedIn is much more business-oriented than other social networks in this post. It offers targeting options based on professional qualifications like job title and seniority.

Single images, videos, or carousel ads are all different options for sponsored content advertising on LinkedIn.


LinkedIn Boosts
Brands that are looking to target talented individuals to join their workforce, hiring agencies that have a large number of positions to fill, or companies who wish to talk about their achievements and attract more followers whose interests align with their brand, ideally choose LinkedIn Boosts. It has been noted that boosting on LinkedIn costs way more than its peers.

Get started with Flora Fountain

The team of experienced digital advertising and social media marketing experts at Flora Fountain have paved the path to success for many local and national brands to tap into a large swathe of unexplored audiences online, especially on social media.

Drop us a line here and let us invite you over for a cup of coffee and a riveting conversation on your brand’s future online.

Categories
SEO

Here’s How to Retain SEO Ranking even after a Website Redesign

SEO (Search Engine Optimisation) Rankings are sensitive and are prone to changing every time there is a change in the design or content of the website without planning for SEO. During a website redesign or redevelopment, there is a high risk of the website losing its organic traffic, rankings and sales.

While there are plenty of blogs and conversation online revolving around how to make a website rank higher up on the search engine results pages (SERP), very few talk specifically about maintaining those rankings, even in the event of a redesign on the website. So, let’s talk about retaining a website’s rankings on the SERP after a redesign on the site and look at some of the tips shared by the SEO experts at Flora Fountain, a digital agency offering SEO Services in Ahmedabad.

search engine optimization

Save the original website’s data first

One of the ways to ensure website’s rankings don’t suffer heavily is by maintaining a similarity in the flow of content and design of the old site. Because search engines rank those pages or websites higher that are easy to navigate. It is important to save the old or current website’s data, i.e. a list of all the pages, its URLs, important pieces of content, keywords and the sitemap for future reference. It helps the developers and designers to ensure the user experience doesn’t get disturbed on the redesigned website.

Don’t make changes on the live site

This is an important point to remember. While making changes or during the redesigning process, the website must be disabled. The updated version should be made live only after testing. But disabling a website means the business will lose many customers and visitors who might be trying to access the site. It is advised to do it on a different domain. Experts providing top SEO services in India suggest that all the changes and updates should be made in a different domain or a staging site, and once all the changes provide satisfactory results in testing, only then the new site be swapped with the old one live on the internet.

Use 301 Redirects

301 Redirects

When there is a change in the URLs, make sure to have 301 Redirects for them. The 301 Redirects notifies the search engines that the content has been shifted to a new location and takes the visitors to the new web page from the old one.

A broken link can damage the ranking of the website, which will eventually lead to losing organic traffic to the website. This happens because the search engine assigns the existing ranking to the new page only after it knows that both the pages have the same content in them.

Check for broken links

Even upon setting up 301 redirects for the pages, problems can still arise. Broken links can show up if there is a mistype or a spelling error in the URLs. And when this happens, visitors and search engines will see a page with the message “404 Page Not Found”. This again creates a bad experience and can be a serious turn off for the visitors. This error damages user experience and search rankings of the website as well.

Look for broken links on the website by using tools like Screaming frog, Bing Webmaster, Broken link checker and Yandex Webmaster.

404 Page Not Found

Reinstall SSL Certificates

Redesigning a website can result in loss of the site’s Secure Sockets Layer (SSL) certificate. And websites with SSL certificates have added advantage on the SERP. Safety and data privacy play an important role in ranking of a website as it gains people’s trust. SSL creates an additional layer of safety that protects the information people choose to share with a website. In other words, it is a protocol used to encrypt communications.
So, every time there is a redesign on the website, it is important to reinstall all the SSL certificates to ensure that the new site starts ranking up on the SERP quickly after going live. Here’s a easy to understand tutorial on how to install SSL certificates on the website

Update the Sitemap

The sitemap is an XML file that’s contains a list of the website’s URLs which helps search engines to know about the pages of your website for crawling. While redesigning a website, it is recommended to create a new sitemap XML document, as it helps search engines to index the website faster. Moreover, it allows site visitors to easily navigate it. An XML sitemap can be submitted to search engines such as Google, Bing, etc. through webmaster tools like Yoast or Sitemap Generator.

Update the Google My Business page

This might sound like a small step, but it is a crucial one. As soon as the updated website is live, the first thing to do is make changes to the Google My Business Page of the business.

Google My Business is an effective tool for businesses to use to improve their local search rankings. It can give local service-based businesses the exposure they need to be at the top of the SERPs in their area.

You don’t want to sabotage your SEO rankings while redesigning the website, do you? Let the Best Digital Agency in Gujarat help your business in retaining them. Drop us a message on hello@flora.ffteam.in