Tag: Ahmedabad

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Social Media

Here’s how your brand can stand out on Social Media through Lifestyle Marketing

What does Nike sell? Shoes, sporting gear?

It actually sells a lot more than that. Nike sells the idea of being fit, being on top of your game, the joy of discipline and the attitude of never giving up. This is part of the lifestyle marketing strategy of Nike, originally an American multinational footwear manufacturing company.

Having worked with lifestyle brands in India ranging from fashion, fitness and food, the team at Flora Fountain, a social media marketing agency in Ahmedabad, has come up with the definitive guide to developing an effective lifestyle marketing strategy.

But, how do we define a lifestyle?

The way we live? Yes, exactly that.

Alright, let’s break it down.

Lifestyle is the interests, opinions and behaviours of an individual, group, or culture. And it grows and thrives when it influences the people around them.

Okay, let us take an example of ‘lifestyle’, that is closer to home. Remember when all of us wore baggy jeans, inspired by global hip-hop stars who looked fly dressed in baggy jeans, from grocery runs to red carpets?

This was after all the hip hop lifestyle.

Where does lifestyle marketing come in?

lifestyle-marketing

Lifestyle marketing is a strategy that combines elements of traditional marketing and consumer psychology to create a unique connection between the brand and the consumer. When done right, lifestyle marketing can be incredibly effective as it allows the company to create an emotional connection with their target market. But it is important to approach it the right way.

Brands like Levi’s and Woodland cashed on the hip hop trend in the early 90s, and well into the mid-2000s, because they saw the opportunity and marketed a hip-hop lifestyle to their target audience.

Why should brands consider lifestyle marketing?

Lifestyle marketing is the practice of creating a brand identity around the lifestyle of the customer base. It’s a powerful way of connecting with customers on a deeper level. With the right approach and strategy, lifestyle marketing can be a powerful tool for connecting with customers and achieving success.

How to create a lifestyle marketing strategy?

Don’t try to sell to everyone
You need to understand who your target market is and what type of lifestyle they lead. Knowing this will help you craft content that speaks to them and resonates with their interests and values. You should also consider the type of lifestyle marketing medium you want to use, whether it’s blogging, social media, video or other forms of marketing.

Engage with your audience
Social media is a good place to promote your products and engage with customers. Figure out where your audience spends its time socially and optimize your content for those channels to engage with your audience. You can join conversations related to your industry and address concerns through conversations. Taking it further, you can create relevant, mobile-friendly marketing to post on social media channels. That includes making specific ads for social media, as well as, boosting posts for increased visibility.

Develop trust
The goal is to develop a relationship of trust with your target audience, so it’s vital to maintain the same brand voice and story across these channels, as on your website. You want to maintain brand consistency so people going to your website will seamlessly make the transition, instead of being confused if the aesthetic styles don’t match.

Showcase your products, EVERYWHERE

Using your website and social media to post online demonstration videos allows you to showcase how your brand fits into the consumer lifestyle while making it more easily accessible to people as they’re researching products.

Use your website or social media platforms like YouTube to place videos that explain who you are and how to use your product. An informative YouTube ad can familiarise your audience with your facility and give information on how to make a purchase.

This ad by IKEA on YouTube was a smart way to promote the idea of buying DIY furniture

You can take this a lot further by posting videos about your company culture, highlighting products, expertise and even your team members. That will communicate a wholesome, authentic culture behind your products.

Millennial audiences alone report spending an average of 7.2 hours online daily. If your marketing speaks to them, demonstrating your products online is one of the best ways to get their attention.

How can Flora Fountain help you grow your lifestyle branding

Becoming a lifestyle brand may be something you do consciously or unconsciously. But lifestyle marketing is a conscious choice that you need to make early on. The process can take years of careful cultivation, authenticity, transparency, and some very intentional marketing choices.

After all, the lifestyle you’re trying to sell needs to be embedded throughout your whole identity. Take a look at the various types of lifestyle marketing activities Flora Fountain has done for our brands as their branding partners, digital strategists and ecommerce website development company.

The Hillock Ahmedabad – A boutique hotel

Ray-ethnic – Indian ethnic fashion brand

For these brands, we have achieved an enviable following through effective social media marketing, research-oriented branding activities and robust ecommerce website development to tell their story to sell their product.

Ready to get started? Drop a hello on hello@flora.ffteam.in.

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Digital Marketing Agency

5 Things to Keep in Mind while Hiring a Digital Marketing Agency

Once upon a time a brand walked into a digital marketing agency. And realised by 2025, digital ad spending will reach $800 billion!

Evidently, that isn’t a joke, but neither is hiring a digital marketing agency. Because with the rise in digital spending, more brands want a marketing partner who helps in telling their brand story to the right audience, over the right medium, at the right moment to evoke the right response and get the best ROI.

Too overwhelming? Too many metrics to measure? Too …

Worry not, Flora Fountain, the leading social media marketing agency in Ahmedabad and India shares just 5 things that can help you make a better decision while hiring a digital marketing agency.

Top 5 factors to consider before your hire a digital marketing agency

To hire or not to … hire a branding agency, is a question that you must answer after considering the following points:

  • Identify your purpose
  • Look for an agency with experience and expertise
  • Understand the agency’s processes and strategies
  • Evaluate the results promised
  • Value for money and price play
branding-agency

Let’s dive into the details.

Identify your purpose

Before you venture out to hire a digital marketing agency, introspect and ask yourself:
What end goal am I trying to reach?

  • Is it to increase my reach online?
  • Or keep the existing audience more engaged through content?
  • Do I need help creating content?
  • Evaluate the results promised
  • Or help enhancing conversions?

What particular service does my brand require?

  • What services am I expecting the agency to deliver? (Hint: You want to hire a branding agency for things like brand strategy, identity & logo creation and an eCommerce website development company for things like website development or eCommerce management)
  • Will I require one set of services like social media marketing services and then need to expand my scope beyond it? (In such cases you might want to go with a full-service digital marketing agency, which can provide multiple services)

How much am I willing to keep aside as a marketing budget?

  • Will I be dedicating a percentage of my sales to marketing?
  • Or do I want to invest an initial amount and decide based on the results?

By answering these three questions you will be able to pinpoint WHY you need to hire a digital marketing agency and WHAT services you require from them today or in the future.

Look for industry experience and expertise

industry-experience

Once your goal is set, initiate filtering to identify agencies that have an expertise in your particular industry or the services you are looking for.

It is important to make sure the digital agency has relevant expertise and experience. Inquire and research their specialities and previous successes.

Having digital marketing professionals who have a good understanding of your industry and its specific nuances can make all the difference when it comes to achieving success online. Experience in both general digital marketing techniques, as well as those that are specifically relevant to your industry, plays an important role in selecting the right partner for your business.

Additionally, asking about the resources available for client-agency collaborations such as intelligence tools, content platforms, and analytics software is a must-do for those looking to hire a social media marketing agency.

Here are a few things you can do to understand whether or not the agency is a good fit:

  • Review their previous projects
  • Ask for proof of concept (POC)
  • Ask for referral contacts (in your industry and outside)
  • Look at any blogs or case studies the agency has produced
  • Check their reviews on Google My Business, Clutch etc

Understand the agency’s processes and strategies

Before you decide to work with a digital marketing agency, it is essential that you understand and evaluate how they work.This includes their work ethics, strategies used, work framework and methodology, business terms, approach towards the brand, partners, number of meetings required and project management.

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The tiniest details from the mode of communication to the efficiency in their process can impact your decision to hire a branding agency. Hence, take time to ask questions that can help you understand whether the agency’s ethics, strategies and processes work for your business.

Knowing these details in advance will help you understand whether the agency is the right fit for you.

Evaluate the results promised

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Big promises of great results can be exciting, but also can be cause to raise an alarm and ask more questions. Sometimes, if it seems too good to be true, it actually might be!Consider what the agency is promising and ask them how they plan to achieve this? See their track record. Have they delivered such impressive results in the past?

Value for money and price play

This one is important for everyone. From small businesses to reputed brands. However, what you should be evaluating is the value for money and the ROI.

Know the industry standards. When setting the price, ask:

  • If the agency works with a fixed scope or customises it as per the brand requirement.
  • How do they document the investments made for any digital strategy or campaign?
  • Why are their prices low/high?
  • How do they allocate the resources for various campaigns and what are the end results of it?

Also, think from an agency viewpoint, with higher funds, the agency would be able to put more effort and seriousness into the project.

And with that, you will be able to identify the right digital marketing agency to hire.

Hire Flora Fountain!

Anchored strongly in the digital world, Flora Fountain holds expertise in every domain that your brand may need. Including eCommerce website development and management, branding, content curation, designing, SEO, concept shoots, video animation and social media marketing.

With a strong team of experts and innovators, we build unique digital solutions and strategies to provide your brand with the visibility it requires with an exclusively curated scope as per your needs. Cut through the noise with effective strategies and tell your brand story with us. Drop us a hello at hello@flora.ffteam.in and start a conversation.

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Digital Marketing Agency

Top 10 Digital Marketing Myths Busted

Digital marketing Myths

“I have a small business; so I don’t need digital marketing services right now”

“Email marketing? Does it even work today?”

I don’t need a website design and development service for better digital marketing

These are some of the most commonly used rebuttals by entrepreneurs when they are asked to hire a digital marketing agency for their businesses. Now, they either don’t know what digital marketing is, or have heard and believe in the various misconceptions around it.

But, what are these misconceptions about digital marketing, and how are they detrimental to businesses, if not busted?

Below we have listed the most common digital marketing myths:

  • Small businesses don’t need digital marketing services
  • Investing in social media is unnecessary
  • A digital marketing strategy is only needed if my competitors are doing it.
  • Email marketing is out of fashion and ineffective
  • SEO is not important for digital marketing strategy
  • Search engines other than Google are irrelevant
  • Conversion is secondary, traffic is more important
  • The website must be revamped in every 6 months
  • Blogging is dead and has no scope in digital marketing
  • Bots and live chat are of no use

Let’s take a look at them in detail.

1. Small businesses don’t need digital marketing services

The biggest myth around digital marketing is that only big, successful and established businesses need it.

Fact

Digital Marketing provides all businesses, big or small, with equal opportunities on the internet. With a well-researched and proven strategy, small businesses can compete with big brands online, allowing them to reach a wider audience despite having a standard marketing budget for it.

A Forrester study states that post-pandemic, businesses should ideally spend around 46% of their total marketing budget on digital marketing now. In today’s day and age, having a digital marketing strategy is indispensable for every business no matter what size it is.

Because whether it is a smartphone or a roll of toilet paper, people are now looking for them online first.

2. Investing in social media is a waste of time

Another mistake a business can make from time to time is to believe that its customers aren’t on social media. This supports the myth that investing in social media is unnecessary.

Fact

When a potential customer looks online for something he/she wants to buy, there are high chances of them clicking on the very first link they see on the search engine page.

According to a study on Statista, over 3.6 billion people were using social media worldwide in the year 2020. These numbers are projected to jump to almost 4.41 billion in 2025.

Having a presence on social media gives businesses the opportunity to promote their products or services to their ideal customer base directly, interact with them more, stay on track with the trends and even sell through these platforms.

The possibilities to attract potential customers and generate leads through targeted ads on social media platforms like Facebook and Instagram are endless.

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3. I only need digital marketing if my competitors are doing it

As unreal as it may seem, many local businesses believe in this myth and only avail of digital marketing and website development service until one of their competitors do.

Fact
Now, let us make it very simple here. If your competitors are doing digital marketing, then you should do it too. But, if none of your competitors is online, be the first one to be. Grab that first mover’s advantage and make hay as the sun shines bright.

A brand should stay ahead of the curve when it comes to digital marketing, as not going digital means missing out on a whole new world of new customers a brand can reach. And digital marketing is not just promoting products and services on social media. It includes email marketing, targeted digital ads, SEO and much more.
Here’s a sneak peek into the various activities done by Flora Fountain, a digital marketing company in Ahmedabad India.

4. Email marketing is dead

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This myth is very common, especially with the rise of social media. But in reality, the facts indicate otherwise.

Fact

Let’s clear this misconception with the help of some statistics:

  • There are 4 billion email users worldwide and this is expected to reach 4.6 billion by 2023.
  • 99% of email users check their inboxes every day. Of those, 58% check their email first thing in the morning.
  • 65% of email users check their email at least 3 times a day.
  • 44% of users check their email for a deal from brands.
  • Email marketing has an ROI of 3,800%.

Still, think Email marketing is outdated?

If a business feels that email marketing is not working for them, it is mostly because of the strategy and not the channel.

For a successful email marketing campaign, the promotional emails must have something that provides value, like a coupon or discount, an option for the receiver to unsubscribe and the emails should be sent on a regular basis.

5. SEO is not important for digital marketing strategy

When a potential customer looks online for something he/she wants to buy, there is a high chance of them clicking on the very first link they see on the search engine page. Making this idea nothing more than a myth.

Fact

SEO or Search Engine Optimization means optimizing your website content for higher ranking on search engines like Google. If a business needs improved visibility and regular traffic on its website, SEO is a must.

With the help of a well-strategize SEO plan, businesses can rank in the top 10 results of the search engine. This means their chances of being the first choice of the customer increase exponentially. Check out how Flora Fountain helps businesses with SEO.

6. I only need to focus on Google as other search engines are irrelevant

Another common myth around digital marketing is that search engines like Yahoo and Bing are irrelevant.

Fact

Though it is true that Google is the most popular and preferred search engine worldwide, there still is scope to use other search engines like Yahoo and Bing.

For better and more inclusive reach, using different search engines becomes important. And since different search engines have different algorithms, having a dynamic strategy will give your brand an extra edge over others.

This specifically helps those brands that have a niche target audience within specific geographical boundaries. For instance, Yandex, a Russian search engine, holds only 2% of the world market shares but is widely used in Russia, even more than Google.

7. Having high traffic to the website is all that matters

It is a common myth to believe that more traffic means more business and hence all the efforts of a website design and development company must go in directing high traffic to the website.

Fact

Most people think that generating enormous traffic can open the door to huge business prospects. Website traffic is not necessarily going to result in a surplus of leads for your business.

Conversion and traffic are two distinct concepts. The amount of visitors to your website is referred to as traffic, whereas conversion refers to the proportion of visitors that used your website to make a purchase or subscribe to a service.

Additionally, translating internet visits into conversions takes a lot of work and interplay of elements like the website’s performance, the website’s UI/UX, offers and discounts, enticing texts, bright CTAs, and high-quality material.

Flora Fountain, a website design and development company has developed websites backed by smart layouts, strong designs and content that converts.

8. You should redesign your website every 6 months

Unlike those who are fixated on not spending time and effort on website development services or web design companies, many businesses hammer on the myth of redesigning the website within a short period of time.

Fact

Though redesigning your website gives it a fresh appeal, it is not required every 6 months. As a website design company, Flora Fountain understands the emotional and psychological impact of various designing elements on visitors. And having the design changed so frequently can lead to a loss of identity for a brand.

It is hence suggested to develop and redesign your website in around 2 years, as it gives you a chance to overcome redundant content, placement issues and counter the bugs that may hamper the user experience.

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10. Bots and live chat only annoy the visitors

As a website development service provider, another myth we face commonly is that having bots and live chat tools is useless. This significantly impacts businesses’ growth and consumer retention time.

Fact

Businesses frequently employ live chat and chatbots to assist and communicate with customers. These tools can work efficiently when consumers have business queries and increase their engagement with the website.

Apart from enhancing the consumer experience, chatbots are cost-effective as they help businesses manage the massive inflow of queries in a shorter time at any given hour of the day. Now with the help of chatbot analytics, businesses can measure their performance and develop more efficient website strategies.

These were the top digital marketing 10 myths you need to leave behind this year to take your business a notch above others.

How Can Flora Fountain Boost Your Digital Presence?

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Give your brand the visibility it deserves with the best social media agency in Ahmedabad, Flora Fountain.

With a team of leading marketers, tech experts, strategists, copywriters and designers, we provide expertise and customised digital solutions ranging from branding, website design and development service, content curation, social media marketing, SEO and many more,

Make a difference in your business by embracing the digital and getting online. And let the best digital agency in Ahmedabad, Flora Fountain, be your launch pad for success. Get in touch with us via hello@flora.ffteam.in to know how we can help you with your digital marketing strategy.

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Digital Marketing Agency

Here’s How 5G Will Transform Digital Marketing

The world for over 600 million smartphone users in India can potentially run at 500Mbps! Umm, what? And why is a digital marketing agency in Ahmedabad talking about it?

Well understand it this way, with an internet speed of 500 Megabytes transferring every next second you can stream a 4k movie on over 20 separate devices at once or can conduct over 300 Zoom calls together. That is just a glimpse of what the fifth generation of wireless networks can do. It is within this evolving potential of the 5G network that is transforming the digital marketing territory, like more immersive e-commerce experiences and improved consumer interaction for website development companies.

This has got the attention of all the top digital marketing agencies in the world. But what exactly is 5G and how is it remaking digital marketing services? Let’s break down this smorgasbord into digestible chunks, but one byte at a time.

What is 5G: The brilliance of wireless networks?

The genius of 5G lies in the later element: the ‘G’ that stands for ‘Generation’. To unravel it one has to begin with 1980 when the world was introduced to 1G. With a speed of 2.4Kbps, the first generation of wireless networks then only allowed analog for voice calls.

Then in 1991 came in 2G with digital text message support at 50Kbps, this for a digital marketing solutions company would equate to 0.05 Mbps today, not enough to even upload a post! With the advent of 3G and 4G networks came video calls and HD streaming as the internet speed reached around 100 Mbps.

Now with the rise of the 5G networks consumers now get high speed, low buffering or delay, large data capacity, higher connection density and improved overall mobile experience.

As a top provider of digital marketing services and a website developer, Flora Fountain has listed out the potential ways 5G is changing digital marketing strategies and its approach to users.

Impact of 5G on the Digital Marketing in India

5G knocks with enormous opportunities, especially for brands that are willing to leverage more anchored marketing strategies and provide an immersive consumer experience by curating newer mediums and custom-made messaging.

Read more Guide to planning a successful digital marketing campaign

This can be seen in the following waves of changes:

1. 5G Digital Marketing: The paradox of personalisation

With higher speed and a wide range of connectivity, it is no surprise that the number of internet users will increase greatly. This will also come as an inflow of a new and more dynamic audience base from remote locations.

As a result collecting data under the 5G network will improve massively. This hyper-localisation will give more insights into consumer patterns and behaviour, hence adding a cover of a new segmentation of the target audience.

All this will boil down to the hyper-personalisation of messages and other extensions of communication like media, user interactions, experience creation and an ever-evolving data bank that is always available at the fingertips of a digital marketing agency in Ahmedabad, Amsterdam or Alexandria.

2. AR & VR will become digital marketing reality

Currently, 500mbps is more than the average network speed of all the nations across the globe, and with the introduction of 5G to daily life digital space will become more efficient with AR and VR as tools for digital marketing.

Even presently Instagram, Snapchat, Apple and many video games have experimented with AR and VR, but once 5G enters the arena with a much larger user base every digital marketing agency will jump for VR ads and special campaigns.

Read more 5 most common Digital marketing myths busted

Apart from this, AR and virtual reality will prove to be a more immersive experience for the consumer as they can in real-time interact with virtually crafted elements and engage more efficiently.

For instance, giving a VR test drive to the consumer at the launch of a new car or website developers can now provide a near-life experience with the products on an e-commerce website. All this will impact the consumers’ purchasing decisions and their journey with the product.

3. Digital marketing levels up with real-time analytics

For most digital marketing agencies in Ahemdabad and the whole of India, it is common to struggle with heavy analytical data. With the introduction of 5G, the collection and analysis of heavy data packs will be more efficient and easy.

Making the whole process centralised, 5G will take a few milliseconds for accumulating and processing real-time analytical data. It also enables the integration of any engagement made by the consumer with the brand. Any kind of action or impression will be stored and monitored in real-time, developing a more intelligent consumer data collection.

Depending upon this, multiple digital marketing solutions or combinations of them can be implemented to target, segmentize or engage the consumers.

4. Videos: the viral digital marketing solution over 5G

At the core of smart digital marketing solutions aided with the 5G network is a bank of high-quality video content. With speedy downloads and reduced buffer time, video content will continue to be at the top of the content pyramid.

The shift will be seen as a further upward push to OTT platforms making more diverse visual motion content a winner in coming years. Digital marketing agencies all over the world will keenly focus on HD graphics, animations and video campaigns and more motion ads over the net as 5G network will favour more view rates and downloads with a seamless connection.

Additionally, 5G network will open more unique collaboration options for digital marketing services as video engagement and social media challenges increase.

5. Mobile e-commerce: the ultimate win for website developers

As a digital marketing agency in Ahmedabad with a reach all over India, Flora Fountain understands the biggest impact of high speed and uninterrupted data connection. With more time spent over the mobile screen, mobile e-commerce is surely going to rise.

Hence, having a well-planned, developed and executed e-commerce strategy is essential for brands. Employing a seasoned website developer to build a mobile-friendly interface and conducting a hygiene check regularly will become a must too.

Many brands and digital marketing service providers at a global level have already begun to engage successfully within the 5G network. Then why is it that India is still around with 4G.

Why Aren’t We Able To Use 5G yet?

Most marketing experts and digital marketing agencies witness that for India, incompetent software slows down the growth of 5G. With a standard configuration, outdated mobile systems do not support 5G networks.

On the other side of the rainbow, it is claimed that by 2028, the total  user base of 5G networks in India will reach 690 million subscribers accounting for around 55% of India’s total mobile user base.

Making it potentially the most significant agent of change amidst the digital marketing landscape.

To Wrap Up

It is fundamentally true that digital marketing agencies always keep up with any kind of technological evolution as they present new prospects of engaging, enlightening, entertaining and converting a viewer to a loyal consumer. 5Gg is also the same, the only thing is how quickly you adapt to it.

Feel interested? Reach out to Flora Fountain, the top digital marketing agency in Ahmedabad at hello@flora.ffteam.in and let’s pace up your business byte by byte.

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Social Media

5 Simple Steps to Master Customer Relations on Social Media.

Customer Relations on Social Media.

“You are in queue, please wait.”

“Aap qatar mein hain, kripya pratiksha kijiye.”

If this makes you feel angry and helpless all at once, then congratulations, you too have experienced the good ol’ customer service of the 80s and 90s. An era when customer service was king and all the customer could do was wait and wait and then wait some more to finally be heard and sometimes maybe served.

Contrast this with 2022.

Airline lost your luggage? Tweet at them.

Your favourite tea brand did not live up to your expectations? Slide into their DMs.

Had a great customer experience at your local coffee shop? Make a reel on Instagram with your favourite barista as collaborator doing his moves to the latest Harry Styles song and tag the coffee shop so they can reshare it too.

As you might know, building a successful brand is about consistency. Small steps performed regularly to bring brand reality closer to brand goals. In the digital world, these steps often involve marketing to new eyeballs on social media, such as Instagram, Facebook, Youtube etc, and search engines such as Google and Bing. But one of the most important steps to ensure that these new eyeballs and customers stay is to build and nurture a lasting relationship with them with genuine and helpful customer service.

For customers and businesses alike, social media has become an easy and effective way to connect and engage with each other. Whether it is feedback received in-the-moment of the customer’s experience, the launch of a new line of products, the brand’s stand on a social issue or even engaging with other brands. Social media has made it easier for brands to become more human. By standing out and staying connected. But you might be wondering: how does one begin treading these social media waters as a brand? How much is too much? And what tone should a brand adopt?

The digital marketing mavericks from Flora Fountain, the top social media marketing agency in Ahmedabad have come up with some simple steps for brands to follow on social media to build customer relationships that last. Let’s

Social listening

It is important for a brand to have its ear to the ground on the internet to know what people are talking about it online, what trends are being followed by its potential customers. This activity of monitoring various digital platforms, topics and keywords to identify important mentions of the brand and its related topics is called Social Listening.

promotional campaigns

Brands can modify and enhance their promotional campaigns and customer communications based on this information collated through social listening. While there are many paid online tools available to assist with this actively, the top digital marketing agency in Ahmedabad Flora Fountain does it the old school way, by regularly scouring through platforms like Instagram, Facebook, Twitter, Pinterest, Reddit, etc. through targeted keywords, phrases and topics.

This way, the social media managers are able to assist their clients in resolving their issues by offering insightful responses to their inquiries, and make better educated selections.

Read more Marketing on Snapchat! Yeah..we’re not kidding.

Taking feedback & acting on it

Feedback helps brands understand what their customers like, what are their pain points, evaluate how their target audience perceives them. With social media making communication between customers and businesses all the more direct, the cycle of feedback has become quicker and hence brands have to be all the more quicker in responding to them.

Show the customers that their inputs are valued by putting their suggestions and requirements into visible action. From launching new products, services or any interesting and useful feature, implementation of customer feedback received through DMs, reviews and other avenues can help brands gain their trust and loyalty. It shows that you hear their concerns and needs and you’re willing to act on it for their benefit.

Be relatable

Another great way to maintain a great relationship with customers is to be relatable to them, their thoughts, conversations and ideas. Make social media a fun place to be for the customers by aligning the brand’s voice with that of the customers, is what every digital marketer working with the best digital agency in Ahmedabad or anywhere would say.

Kamaii, a homemade meals ordering app partnered with Flora Fountain, a social media marketing agency in Ahmedabad to tap into the local audience with some fun and puns. They share humorous content, jump on memes they can relate back to their brand, and they take any opportunity they can to champion the comfort of fresh, home cooked meals.

Read more Kamaii ki Kahani – Marketing a home-cooked food ordering & delivery app

Sharing User Generated Content

People love sharing pictures of the various products they use and tag brands on their respective social media handles. This is called user generated content, that can be utilised by brands on their social media pages to reinforce the love and trust the user has on them, and build a community of such loyal customers.

The best example for this can be found on the social media pages of Wagh Bakri Tea, India’s most trusted tea brand. Backed digitally by the top digital marketing agency in Ahmedabad, Wagh Bakri runs campaigns where users and creators can share pictures and clips of them enjoying a piping hot cup of their tea, and Wagh Bakri shares the best ones on their pages. It’s important though, that brands seek permission before reposting a users’ photograph onto their account.

Provide value and solve problems

Social media platforms are of course a great place to advertise products and service, but customers value a brand more when they do more than just selling. Solve problems of customers, answer their frequently asked questions, share their good reviews. This is another great way to build a strong relationship with the customers.

One of India’s top car detailing franchises, CarzSpa Detailing Studios have a great mix of posts on their official Instagram page. They showcase their products, visuals from the various detailing activities that take place at their studios and further share informative posts that busts myths, answer FAQs and some fun questions to engage with their audience while educating them.
Ensure there’s a good balance between your promotional content and the educational and free value you provide to your audience.

Feeling all set to build a thriving community of customers on your social media page too? Get the backing of the best digital agency in Ahmedabad to help you navigate your relationships online and add great value to your brand and business. Reach out to us on hello@flora.ffteam.in today.

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Digital Marketing Agency

Marketing on Snapchat! Yeah..we’re not kidding.

Marketing on Snapchat

Early in the morning, the alarm goes off. That familiar ringtone on your smartphone starts to play. You move your hand to look for your phone and turn it off instantly. And now that you have your phone in your hand, you click on the small yellow box with a cute ghost in the centre.

Now, chances are you may not relate to this routine nor identify the small yellow box. However, 144.35 million people in India do recognise it, making it one of the top 15 most-used social media platforms in the world, popularly known as Snapchat.

And with India having the highest number of users active on Snapchat, it becomes a significant platform for marketers to invest in and consequently opens the gate for Snapchat marketing. So here’s a refresher for you all by marketing experts at Flora Fountain, a digital marketing company in Ahmedabad.

Before we dive into details let’s break the ice with Snapchat.

What is Snapchat?

Back in 2011, Evan Spiegel, Bobby Murphy, and Reggie Brown, three students at Stanford university launched an app called Picaboo. The name was a riff on the childhood game Peek-a-boo and the symbol was a ghost on a yellow background. In 2012, the name was changed to SNAPCHAT.

It was an app which allowed people to send and receive any picture, video or message a.k.a. SNAP that would disappear in a period of short time. The app originally focused on private, one-to-one photo sharing. The features to send videos, live video chatting, messaging, creating caricature-like Bitmoji avatars, and sharing a chronological ‘story’ were added later.

Who is on Snapchat?

A distribution of global Snapchat users by gender (as of April 2022), showed that over 50% users of this instant picture and video sharing app are women. Here’s one more interesting fact for Indian brands: The country with the most number of Snapchat users is India, followed by the United States and France. Most of these users are aged between 18 to 24 years old, forming an interesting 39% of the total user base.

This, because Snapchat is a mobile-first social media application and more and more youngsters prefer spending their time online on their mobile devices like tablets and smartphones.

Which markets are most relevant to Snapchat?

Snapchat has many interesting features which were a first for social media users. Remember, stories were introduced by Snapchat before Meta (then Facebook) blew it up on all their platforms. Media outlets and food brands continue to leverage the power of Snapchat stories to target their audiences. For instance, every time you open the stories Discover section in Snapchat, you will see at least one Zomato Ad and one Cosmopolitan or E! article in the sponsored stories.

Fashion brands have heavily leveraged the Bitmoji outfit features, with prominent players like Ralph Lauren, Converse, Crocs regularly featuring their new products for users to digitally try using their Bitmoji Avatar and show it off among their followers and friends.

Why use Snapchat for Marketing?

Now that we have a general grasp of what Snapchat is, let’s look into how Snapchat can benefit a business by being a part of their digital marketing strategy.

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A new way to engage!

Instagram, Facebook, LinkedIn and YouTube – these might be the usual social media platforms that you might have invested in for digital marketing. And your competitors are probably doing the same too. So, advancing your content and social media marketing strategy by investing in Snapchat marketing will not only set you apart from your competitors but will also bring engagement to your brand.

You can make your content stand out with features like drawing over Snaps and adding music and polls. For instance, National Geographic compiled snaps and promoted Snapchat users to visit the website by creating stories similar to what they share in their articles.

Connect with 360 Million Users!

Younger audiences, under 24, seem to have their phones glued to their hands and this is the demographic that most frequents Snapchat.

Snapchat

Search Engine Journal cites Snapchat as one of the most popular social media platforms, with 360 million monthly active users and 249 million daily active users. Additionally, the app ranks high among teenagers and users under 24 years old. Plus, Gen Z and millennial Snapchat audiences represent more than $1 trillion in direct spending power. Younger stakeholders are also more likely to act as brand advocates and influencers depending upon how your B2B or B2C business operates.

So if your target audience ranges in that age bracket then getting in touch with an effective social media marketing company to strategise and manage your brand’s Snapchat game can be the best way ahead to reach the right target audience at the right time.

Show your playful side

Advertisers on Snapchat are spread across sectors like FMCG, e-commerce, entertainment, video streaming, mobile wallets and others.

Snapchat allows users to showcase their raw selves. It was designed to be casual & fun and throughout time the platform has become more about being authentic than picture-perfect. It even presents itself as the app for #RealFriends. Its filters and lenses promote being cheeky and innovative while expressing oneself. Earlier this year, Snapchat launched novel ways for users and brands to express themselves:

1. Bitmoji
The app enables the user to try out billions of possible outfit combinations on cartoons, called Bitmoji. From brands like Ralph Lauren to Converse, this feature has been to let users engage and express with the brands:

Bitmoji

2. Snap Map Layers
The feature lets users discover live events with their friends, in partnership with Ticketmaster.

Snap Map Layers

Sharing stories!

Posts on Snapchat disappear after 24 hours, this keeps your brand fresh in the minds of your followers. Creating a Snapchat account wouldn’t be beneficial unless your brand is active, which means posting several times daily. The app also facilitates this by giving users ways to post interesting content often on stories and share it with as many users as possible.

However, since this does not mean posting 20 stories in a day will be effective. Each brand and user must find out their audience’s expectation.

stories

Until you do, here are some tidbits to understand how and when to post on Snapchat. Studies show, user engagement drops by 36% once users reach the fourth snap of a story and approximately 80% of your followers will see your post about 4 or 5 hours after it’s been added to your story. Hence, adding 3 or 4 snaps in the span of 4 to 5 hours will have the highest chances of keeping your engagement high and preventing your followers from skipping over your content.

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Advertise on the app!

Snapchat also features effective paid options to market your brand successfully.

Snapchat’s filters and lenses:
They are one of the most entertaining features. It is easy to engage your consumers with filters and lenses, and they can help to shine a positive light on your brand in a very quick and reasonably inexpensive way.

Discover page story ads:
It’s a page where you can view all the stories of your friends alongside many other popular brands. This page is witnessing increasing popularity among users and a few brands. So, if you are looking for driving engagement to your brand, it would be a great idea to host stories on Snapchat’s Discover page.

Use social influencers to engage!

Asking celebrities and other influencers who already have a steady following on snapchat is a great idea. You can expose your brand to a much wider audience by letting someone else take over your Snapchat account for a few hours. This will let other users know that your company exists and is in the market when they will see the influencer they follow talk about it. Always ensure that the influencers and their audience are relevant to your products and services.

How can we help in managing Snapchat?

We can help brands and individuals promote themselves on Snapchat by creating curated content for them and their audience in the form of customised stories, sponsored ads on Discover page, target snaps during special offers and launches and regularly engaging with consumers who would share and tag on snaps by them.

We also help our clients tap into the Snapchat audience by roping in platform-specific influencers to promote the products and services, targeted at a specific demographic.

Snapchat today allows a ton of inexpensive marketing opportunities so make sure your Snapchat marketing strategy makes your business better. The app might not be the right social media platform for every kind of brand but if the points mentioned in the blog above speak for your target audience, then it might be just the right fit for marketing your brand differently from competition! If you still think you need a helping hand, reach out to one of the best digital marketing companies in Ahmedabad, Flora Fountain by dropping us an email on hello@flora.ffteam.in. Let’s explore this platform for your brand together.